Shipping & Delivery
We want your self-tanning products to arrive safely and as quickly as possible. Please see our shipping and delivery information below.
Where do we ship?
We ship within Australia and to selected international destinations. Available options for your address will be shown at checkout.
How long will my order take to arrive?
Orders are usually processed within 1–2 business days. Once dispatched, delivery time depends on your selected shipping method and destination.
Most orders within Australia arrive in 3–4 working days. International delivery can take up to a month depending on the destination.
These timeframes are estimates, not guarantees.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address, order size and selected shipping method. Any applicable charges will be shown before you complete your purchase.
Will I receive a tracking number?
Yes. Once your order has been dispatched you'll receive a shipping confirmation email containing tracking information, where available.
Can I change my delivery address after placing an order?
Please contact us as soon as possible. We may be able to update your address if your order hasn't yet been processed or dispatched, but we can't guarantee it.
What if my parcel arrives damaged?
Contact us as soon as possible if your order arrives damaged. We may ask for photographs of the packaging and products so we can arrange a replacement or another appropriate resolution.
Do you ship internationally?
International shipping availability varies by destination. If delivery is available for your location, shipping options and costs will be shown at checkout.
Please note that customs processes differ between countries and we can't guarantee clearance in every destination. Any customs duties or import fees charged in your country are your responsibility.
Do you deliver to PO Boxes?
PO Box delivery depends on the service available at your location. Please check available options with your local post office.
Important Delivery Information
- Please make sure your delivery address is correct before completing your order.
- We can't guarantee changes can be made once an order has been dispatched.
- Delivery timeframes are estimates and are not guaranteed. During busy periods, sales, promotions and holidays, processing and delivery may take longer than usual.